Are Remote Team Members Worth the Trouble?
Spoiler alert: Yes. A thousand times yes.
At PMI Patron, we used to wonder the same thing—are remote team members (RTMs) really worth it? Fast forward to today, and we’ll tell you: we couldn’t operate the way we operate without them.
What Is a Remote Team Member, Really?
A Remote Team Member is not just some distant assistant in another country. At PMI Patron, our RTMs are integral members of our team, just like the staff in our Cypress, CA office. They manage:
- Emails & incoming phone calls
- Bookkeeping & journal entries
- Application processing
- Onboarding & offboarding for owners and tenants
- Maintenance coordination
- Full-spectrum client support
They are deeply woven into our day-to-day operations—and they deliver.
Why We Believe in Remote Team Members
When you have someone always at the computer, emails get answered fast. Calls are picked up. Checklists are followed. Processes run smoothly. Nothing slips through the cracks.
Our RTMs help us be more responsive, more efficient, and more consistent. And our clients notice the difference.
If you're a property owner, think about this: Wouldn’t you want a manager who doesn’t drop the ball?
Our Secret to Scaling Without Sacrificing Service
RTMs are our superpower. They allow us to handle more properties without sacrificing service. While we're out walking properties or meeting with new clients, our RTMs keep the backend humming—flawlessly.
Our team spans Mexico, El Salvador, the Philippines, and Pakistan. We don’t see distance as a hurdle—we see it as an asset.
For Property Managers: Two Services We Recommend
Thinking about hiring your own RTM? Here’s who we trust:
1. Better Who
Best for: Done-for-you placement
Why we love them:
- ✅ One-time placement fee (no ongoing cut)
- ✅ 90-day “Perfect Fit Guarantee”
- ✅ Discounted bulk packages (5 hires/year)
Heads-up: It may take a little longer to fill a role than something like what you see below.
2. VPM Solutions
Best for: Hands-on hiring
Why we use it:
- ✅ Massive talent pool ready for property management
- ✅ Full control over screening & hiring
- ✅ Quick turnaround
Bottom Line: RTMs Make Us Better
We don’t just use remote team members. We rely on them. They’ve made our business stronger, our clients happier, and our team more unified than ever.
Remote Team Members are worth it. They’re not just a trend—they’re the future of property management.
